GrayWolf Sensing Solutions Strives to Protect Your Privacy, while keeping you informed of important Service and Product Information

Privacy Policy Statement for GrayWolf Sensing Solutions

Last updated: March 1st, 2020

This privacy statement demonstrates our respect for your concerns about privacy and that we value the relationship we have with you. The Privacy Policy informs you of our policies regarding collection, use and disclosure of data processed by GrayWolf Sensing Solutions, LLC and its affiliated company GrayWolf Sensing Solutions, LTD (collectively “GrayWolf”) or any of GrayWolf’s subsidiary companies acting as a data manager for the purpose of applicable data protection law (collectively, “us”, “we”, or “our”).

This Privacy Policy applies to information we collect about you when you contact us via e-mail, via phone, in person, use our website https://graywolfsensing.com/, use our devices, use our other online products, are referred to us by sales agents or use other services provided by us. The information provided may be deemed personal.

Information Collection and Use

GrayWolf collects information, including personal information, that is provided to us by the individual, to respond to prospective client inquiries. This information is collected when you fill out an online inquiry form, registration form, service request form, support form, survey, create an account or profile, or sign up to receive our newsletter. We also use this information to update our existing customer database and to keep clients and prospects informed on new products, services and developments. Some information may be shared with our authorized sales agents (distributors and independent manufacturer representatives) so that they may assist our customers and/or contact them directly. Such information may also be collected by our authorized sales agents and provided to GrayWolf. The Privacy Policies of our sales agents are independent of the policies of GrayWolf. GrayWolf does not share your information with any type of entity other than its subsidiary companies or the sales agents described above.

Types of Data Collected

Personal Data

While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, City, State, Province, ZIP/Postal code
• Job title
• Industry information
• Cookies and Usage Data
• Any additional information you provide

We may use your Personal Data for the following purposes:

• To send you GrayWolf marketing communications. These may include newsletters, marketing or promotional materials and other information about our products and services.
• Perform direct sales activities in cases where legitimate and mutual interest is established.
• Reply to a “Contact me” or other web forms you have completed on our website.
• To follow up on incoming requests (customer support, emails, or phone calls).
• Perform contractual obligations such as order confirmations, license details, invoicing and service reminders.
• Process a job application.

You may opt out of receiving any, or all, on-line communications from us by clicking the unsubscribe link in our newsletter email or by emailing our web inquiry team, with a brief description of which types of communications to cancel, at: [email protected].

Usage Data

The GrayWolf Sensing Solutions website may also collect information on how the Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies/Third-Party Cookies Data

GrayWolf uses only technical, functional and analytical cookies (e.g. Google Analytics) that do not infringe your privacy. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly. We can also optimize our website with this. You can avoid cookies being stored by setting your internet browser so that it does not store cookies.

Use of Data

GrayWolf Sensing Solutions uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Website
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), GrayWolf’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

GrayWolf may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

Retention of Data

GrayWolf will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

GrayWolf will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

GrayWolf will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If GrayWolf is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, GrayWolf may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

GrayWolf may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of GrayWolf
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

Customer data is not stored on our website. The information collected is sent via email to our internal corporate network and is additionally stored in a secure cloud-based CRM. We have security measures in place to protect the loss, misuse and alteration of the information under our control.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. GrayWolf aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you.

You can access, update or request deletion of your Personal Data by contacting us.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where GrayWolf relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Third-Party Service Providers

We may employ third party companies and individuals to facilitate our Website needs (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. In some cases, our third-party providers will be acting as data processors of your information and, therefore, we advise you to read their Privacy Policy and sign a Data Processing Agreement.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Website.

• Google Analytics:  Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
• You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
• For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

GrayWolf Sensing Solutions uses remarketing services to advertise on third-party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

• Google AdWords:  Google AdWords remarketing service is provided by Google Inc.
• You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
• Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
• For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our website may contain links to other sites that are not operated by GrayWolf. If you click a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

Children’s Privacy

The GDPR defines a child as anyone under the age of 16 years old, although this may be lowered to 13 years of age in specific Member states. Our website does not address anyone under the age of 16 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone number: +1 (203) 402-0477
• By mail:
• GrayWolf Sensing Solutions

Website Management

6 Research Drive

Shelton, CT 06484

 

Definitions

Service

Service is the https://graywolfsensing.com/ website operated by GrayWolf.

Website

Website is the Service is the https://graywolfsensing.com/ website operated by GrayWolf.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small files stored on your device (computer or mobile device).

Data Manager

Data Manager means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Manager of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Manager.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.